Last updated: 25 Dec 2025

Privacy Policy

This Privacy Policy explains how MacronAI collects, uses, shares, and protects information when you use our mobile application and related services.

Information We Collect

  • Account information: email address, authentication identifiers, and basic profile details you provide (e.g., display name).
  • Food and nutrition data: items you scan/log, portions, nutrition results, and edits/corrections you make.
  • Photos and uploads: food photos you submit for scanning and (if you opt in) photos/corrections you contribute for improving results.
  • App usage and diagnostics: device/app info, crash logs, and performance data (e.g., request timing) to keep the Service reliable.

How We Use Information

  • Provide scanning, nutrition estimates, and logging features.
  • Improve accuracy (e.g., Malaysian food mapping) and fix bugs.
  • Provide support and respond to requests.
  • Maintain security, prevent abuse, and monitor performance.

How We Share Information

We may share information with service providers that help us operate the Service (for example, cloud hosting, databases, analytics, and AI model providers). These providers are permitted to process information only for providing services to us.

We may also disclose information if required by law or to protect our users and the Service.

AI Processing and Photos

Food photos are processed to detect foods and generate nutrition results. Some processing may be performed by third-party AI providers as part of delivering the Service.

If you opt in to contribute training data, we may store submitted photos and your corrections to improve detection and mapping quality.

Data Retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account (see below).

Your Choices and Rights

  • Access, update, or correct certain account information in the app.
  • Request deletion of your account and associated data.
  • Opt in/out of contributing training data where available in the app.

Account Deletion

You can delete your account in the app. If you can't access the app, contact support@macronai.app.

See Account Deletion Instructions for detailed steps.

Children's Privacy

The Service is not intended for children under 13. If you believe a child has provided personal information, contact us and we'll take appropriate steps.

Security

We use reasonable safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we'll update the "Last updated" date and may provide additional notice within the app.

Contact

Questions about privacy? Email support@macronai.app.